What should I do if I can't login to my account?

In case you forget your password, you can reset your password by clicking on the “Forgot Password” option on the login page. We shall send you an email with a link to reset your password. Please click on the link within 24 hours to complete the reset of your account's password.

If this does not help solve your issue, feel free to contact Customer Care via live chat or send us a message via our Contact Us page, so we can check the status of your account.