Transfer of Click & Collect to Pick-Up Counters

Which The SM Store branches will be part of the pilot implementation of the Pick-Up Counter?

  • Makati
  • North EDSA
  • Mall of Asia
  • MegaMall
  • Cubao
  • Manila
  • Aura

 

What are the services related to C&C that will done at the Pick-Up Counter?

  • Customers can pick up of parcels, orders or packages.
  • Parcels, orders or packages can be stored at the Pick-Up Counter.
  • Partners can deliver parcels, orders or packages which can be received by Customer Service personnel.

 

What are the locations of the Pick-Up Counters?

Aura

Ground Floor, near Luggage department

Cubao

Ground Floor, package counter, near SM Beauty department

Makati

Ground Floor, street level entrance, CTD Booth

Mall of Asia

Ground Floor, street level entrance, near Men’s Wear Department and Cashier 2

Manila

Ground Floor, street level entrance, near Cashier 3

Megamall

Ground Floor, package counter

North EDSA

Ground Floor, street level entrance, near Men’s Wear Department and Cashier 15