Most of our products, especially those that have electronics in them, have standard manufacturer’s warranty. We highly encourage you to check the item upon receipt to ensure they work as advertised on the site.
If the item fails to work, you may generate a return request from your Account page (My Account > My Orders) page, then bring the item to any of THE SM STORE branches to request for a replacement. Please note that all products sold online must follow our Return and Exchange Policy.
